IT is an integral part of any business and its upkeep is of vital importance to business success. Downtime can even lead to heavy loss of your time and money. We can easily remove the burden of management and monitoring your IT systems and allow your staff to focus on what they do best – run your business. With our Annual Maintenance Contracts and Managed Services Contract, we help you to put the day-to-day management of your IT infrastructure in our expert hands.
IT Support Services
Liveware Technologies offers the IT support for SMBs and enterprise customers. You are in our safe hands for all your IT requirements. Response times are contracted to an SLA to ensure you get the fast support when you require it most.
We offer a broad array of services, which will help you to maintain your IT systems on a day-to-day basis. From server monitoring to anti-virus protection, we can provide you with the highest quality services.
- PC & Laptop Support Services
- Server Support Services
- Network Support Services
- Software Support Services
- CCTV Support Services
- PABX Support Services
- Security System Support
Customer service is our priority, so when a support is needed, we aim to do it as quickly and efficiently as possible with minimal disruption to your business operations. We help when you need it with no limit to the number of problems you can raise. We provide a single point of contact for all your IT issues We provide advice and help with your virus/spyware issues On-demand We provide consultancy and advisory services for Installation of new hardware and software
IT Managed Services
Most companies devote 80% of their IT resources to simply maintaining the status quo: troubleshooting, reacting to issues, patching, provisioning, etc. That leaves little time to devote to strategic activities and address new opportunities that could deliver real value to the business. Number of successful organizations turn to IT outsourcing for access to otherwise unavailable resources: staff capabilities, hardware or infrastructure access, or other capabilities. Here are some of the reasons businesses are outsourcing IT:
Companies in transition -- particularly those that are rapidly growing, moving, initiating new projects, or merging with other organizations -- like the flexibility provided by an outsourcing company. Instead of hiring new employees for temporary projects, a company can contract for specific services or for specific time periods.
One of the most popular reasons for outsourcing any project is to get access to expert knowledge and experience that current employees cannot provide. employee availability, or personnel language capacity to serve clients across time zones at all hours of the day.
Cost savings from outsourcing can be dramatic: a study by Gartner Inc. estimates that 80% of businesses with fewer than 300 employees would realize significant savings from outsourcing e-mail management alone. IT companies are often able to provide access to services and equipment at far lower costs than your business would incur trying to go it alone.
Liveware’s IT Managed Services helps organizations to focus on their core business by providing expertise based on the requirement and reduce operational cost.
Access to Resources: One of the most commonly outsourced business functions is the customer service help desk. Outsourcing can help businesses without the office space,